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FREE SHIPPING WITHIN THE US and $10 FLAT RATE FOR INTERNATIONAL ORDERS UNDER $100(FREE SHIPPING ON ORDERS OVER $100)
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Can I buy your product in bulk?Yes you can! Here are the increments: ~ 20-29 Trays (15% Off Total Order) ~ 30-34 Trays (20% Off Total Order) ~ 35-39 Trays (25% Off Total Order) ~ 40+ Trays (30% Off Total Order) To place an order, please fill out the form here with the amount of trays, curls, thicknesses and lengths.
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Do you have more products available?Yes! We are working on bringing more products to our site. We will be having more thicknesses (.03, .05, .06, and .15 added to our inventory) no later than August. We only want the best products, so we are working with our supplier to get it just right.
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Does the lash strip leave any residue behind when peeling it off?Not at all. We use a foil strip for the material. It gives our lash strip the durability to stay intact and leave no residue behind. Check out our video!
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What are the lashes made out of?All of our lashes are made out of the HIGHEST QUALITY of Korean PBT (Polybutylene terephthalate). They are highly resistant to wear and very durable increasing the retention up to 4 weeks. The quality of our PBT gives our lashes the soft and flexible feel to it.
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Can I exchange a product for something cheaper or more expensive?Yes! As long as the return product meets the Return and Refund Policy then you can exchange it. If the product you want to exchange it with is cheaper, we will refund the difference. If the product you want to exchange it with is more expensive, you can pay what the difference would be.
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How do I return or exchange a product?View our Return and Exchange Policy to verify the product meets the requirements, then fill out our form to request a return or exchange. We'll even pay for shipping! Within 24 hours of request, we will email you a shipment label. Once we receive the product and verified it's still in the original packaging, we will submit the refund/exchange.
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Do you charge sales tax?There will be sales tax between 6-8% for buyers where the ship destination is in the state of Florida (this is because the shipping origin is in the state of Florida). (For example: If your shipping destination is in Miami, FL, then you will be charged a 7% sales tax at the time of checkout. But if your shipping destination is anywhere outside of Florida, there will be no tax added on until sales tax nexus has been reached). For more info about "Sales Tax Nexus" click here.
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My brand new lash glue is clogged. What should I do?For us to maintain an unopened shelf life of up to 1 year, we initially seal the tip of the glue bottle. We provide a needle in the package for you to use to break the seal.
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